Community Guidelines

V1 – May 2019

The Lab community is a network of people – innovators, intrapreneurs, influencers and other changemakers – who are working together to build a financial system that serves people and planet. This community is the foundational strength of the Lab: the finance system was created by people and we believe that people can change it.

The Lab community is a space for collaboration, peer empowerment and building solutions. It is cross-sector and diverse: we welcome community members from the finance and technology sectors, civil society, policy and regulation, media, academia and more.

The Lab community has one core requirement: that you support the Lab’s vision of a fair, democratic and responsible financial system and are committed to working towards this. We don’t expect all members to know exactly what their contribution is yet – the Lab community is the place to find out and find others who can make this a reality!

To join the Lab’s community of practice you must agree to these guidelines and fill in this form. If you are interested in the Lab’s work but not sure if this community of practice is for you just yet, we welcome you to be part of our wider community of interest by subscribing to our newsletter, following us on Twitter or attending an event.

Vision, values and culture

The Lab’s vision is a financial system that serves people and planet – one that’s democratic, responsible and fair.

Our core community values are the same as those that we seek to bring about in the financial system. This is based on an understanding that the degree to which you can change the world is related to the degree to which you are willing to change yourself.

We are committed to building a community culture that is democratic, responsible and fair.

We ask that all community members commit not only to working towards this vision, but also to practising these values in their engagement with the Lab and other community members.

By democratic, we mean a culture where every community member’s voice is heard, and the priorities and interests of community members help to shape its structure and programme. By responsible, we mean a culture where community members take ownership of their own contributions to the community and practice self- responsibility when engaging with others in the community. We ask community members to take initiative for solving problems and to reflect on themselves before judging others. By fair, we mean a culture where everyone is safe and able to participate, acknowledging the invisible but often impenetrable barriers that people of marginalised identities face.

Ways of working

To build a culture which is democratic, responsible and fair, we ask community members to follow three principles which govern our ways of working: collaboration, action learning and empowerment.

Collaboration: the community is first and foremost a place for collaboration, where we work together to increase our collective power and impact. We facilitate community members to collaborate with each other to achieve our shared vision and we ask all community members to contribute their skills and knowledge, while also listening and being open to the insights and expertise of others.

Action learning: we take a learning approach to the development of the community and the activities within it, and ask community members to do the same. We build evaluation into all community activities and ask the community to reflect with us about what is working well and how we can improve, and work with us to implement those changes.

Empowerment: the community is a safe and participatory space where people can be their full human selves. Community members are all responsible for creating this space, practising peer-empowerment, and for treating each other with respect and care.

Equality, diversity and inclusion

Equality, diversity and inclusion are central to the Lab’s work and community. Effective systems change relies on a diversity of perspectives and an inclusive approach to interacting with community members and other partners.

Everyone is welcome in the Lab community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. Acknowledging that particular identities are currently underrepresented and marginalised in the financial system, the Lab community is a space where these voices are heard and elevated, and everyone is included and valued. Discrimination, bullying or harassment of any type is not tolerated.


Membership of the Lab community indicates a commitment to working towards the Lab’s vision and these guidelines. It is not a formal affiliation, and is not equivalent to any sort of endorsement or accreditation from the Lab. Community membership does not grant permission to use the Lab logo.


By signing up to the Lab community, you indicate your support for the Lab’s mission and commit to these guidelines and the ways of working outlined in them.

Any community members found to be engaged in activity contrary to our mission or these guidelines may be asked to leave the Lab community. If you are concerned about any community activities or members please contact

These guidelines

This is version 1 of the Lab Community Guidelines, written in May 2019. It was reviewed and reapproved in May 2020. The next review is scheduled for May 2021. If you have questions or concerns about these guidelines please contact

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